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職責(zé)描述： 1. Customer Technical Support: a) Support FAE to do customer technical support. b) Support FAE to deal with technical issue for new product. c) Generate and maintain customer technical documents 2. Acting as team member to collect customer requirements (key spec, feature, etc.) in NAND product development team. 3. Generate technical document for NAND product. Such as application note. 4. Collect competitor product information and support competitor product analysis. 5. Technical support for controller partner AVL test. 1. 負(fù)責(zé)客戶技術(shù)支持 a) 負(fù)責(zé)長江存儲NAND產(chǎn)品支持現(xiàn)場應(yīng)用工程師完成客戶技術(shù)支持； b) 負(fù)責(zé)支持現(xiàn)場應(yīng)用工程師完成新產(chǎn)品的推廣同時完成新產(chǎn)品的技術(shù)支持； c) 負(fù)責(zé)撰寫和維護(hù)公司NAND客戶端產(chǎn)品技術(shù)文檔。 2. 負(fù)責(zé)收集并理解新產(chǎn)品需求（例如，關(guān)鍵參數(shù)，新功能等），并將需求在產(chǎn)品規(guī)劃階段與研發(fā)部門討論，將客戶需求合理有效的傳達(dá)到產(chǎn)品開發(fā)團(tuán)隊(duì)，推動產(chǎn)品開發(fā)。 3. 負(fù)責(zé)撰寫例如應(yīng)用手冊在內(nèi)的NAND產(chǎn)品相關(guān)的技術(shù)文檔。 4. 負(fù)責(zé)收集競爭對手產(chǎn)品信息，協(xié)助內(nèi)部有效開展競品分析工作。 5. 負(fù)責(zé)與控制器廠商溝通，為控制器廠商開展平臺驗(yàn)證測試等活動提供技術(shù)支持。 任職要求： 1. Bachelor's degree or above in semiconductor, computer, communications or related fields; 2. Have 2~8 years of NAND development or technical support experience. Experience in key account technical support is preferred; 3. Familiar with NAND function, related technical documents and usage; 4. Experience with SSD or eMMC/UFS products can add up to your advantage; 5. Having hardware-related knowledge, able to understand hardware circuit principles and related documents; 6. Familiar with debug tool such as logic analyzer and oscilloscope. 7. Good at communicating and critical thinking strong sense of responsibility and promotion ability; 8. Good English reading and communication skills. 1. 本科及以上學(xué)歷，微電子/計(jì)算機(jī)科學(xué)/通信等專業(yè)優(yōu)先； 2. NAND 開發(fā)領(lǐng)域或NAND技術(shù)支持等相關(guān)工作經(jīng)驗(yàn)2年及以上，其中有大客戶技術(shù)支持相關(guān)工作經(jīng)驗(yàn)優(yōu)先； 3. 熟悉NAND功能，熟悉相關(guān)技術(shù)文檔，以及掌握NAND相關(guān)應(yīng)用；有SSD，eMMC，UFS 等相關(guān)工作經(jīng)驗(yàn)優(yōu)先； 4. 熟悉硬件開發(fā)及相關(guān)硬件電路方面的知識； 5. 熟練掌握debug 工具的使用，例如，邏輯分析儀，示波器等； 6. 具備良好的溝通能力，報(bào)告展示、制作能力，以及獨(dú)立思考能力； 7. 具備良好的英語聽說讀寫技能，良好的英語口語技能優(yōu)先。